For patients, EAP can reduce extended wait times in physician waiting rooms, call hold time or talk time on the phone with reception finding physician availability.

In addition, EAP can mitigate the frustration of always feeling the need to go to the urgent care or ER due to office closures, physician unavailability, after-hour needs or slow office response.

By offering patients the ability to self-schedule from any web-enabled device, patients can safely and quickly view their physician's schedule from the comfort of their home and determine their desired visit type, visit date, visit time and visit length.

Patient ownership of their health begins by providing patients the tools to navigate the present healthcare system. EAP is a software solution that provides patient and their physicians a resource for patients to take a more active role in their healthcare.

As a physician, EAP offers an effective way to reduce office call volume, facilitate patient access, customize professional services and professional availability while assisting office staff with patient scheduling and improving patient satisfaction. In summary, ENHANCING the overall health care experience.

Furthermore, EAP represents an additional revenue stream for medical practices. Utilizing virtual visits either with telephone or web consultation, the medical practice can provide additional appointment opportunities before or after hours without the need for increasing overhead and staff costs.

Holiday and weekend visits can also be added to the physician schedule for extra earnings from the comfort of your home. Moreover, office visits can be better utilized for patients who actually need to be physically seen while virtual visits can provide an opportunity for follow up visits, result visits, simple/routine diagnoses visits as well as family conferences and patient counseling visits. In essence, better utilizing brick and mortar visits for patients requiring physical contact or examination. In other words, with EAP, lead-time to appointments are remarkably decreased as office visits are truly used to their potential.

For private independent physicians or private small group practices, EAP represents a valuable asset to maintaining a close and connected relationship with patients.

Private independent physicians and private small group practices recognize that the doctor-patient relationship is essential to how the practice will distinguish itself from the other forms of healthcare. EAP is an economical way to reduce costs and generate additional income while still allowing for an intimate patient experience.

For practices focused on low-volume and high-quality, EAP clearly assists private practices to competing at the corporate level. In addition, having a small practice setting with a similar staff size, EAP allows both you and your staff to focus on the patient and less on administrative tasks.

For large corporate group practices, EAP assists in cross-covering as patients can choose from a list of participating providers and participating worksites.

For doctors practicing within a busy corporate practice, EAP allows patients to navigate various doctors' schedules and locations to best match their health care needs.

For high volume and high-quality medical associations, EAP allows a large network to be available to patients irrespective of geography.

Thinking about starting a Concierge practice or perhaps you already have one? With EAP, your VIP patients can have patient portal access to special hours or services.

The EAP software allows a physician to fully customize the patient view. Exclusive medical services, locations and hours can be provided to concierge members without needing to direct patients to the office, a special phone number or to a different portal.

Let EAP provide your patients the elite access to your medical services. In closing, ALL physicians will also find an improvement in their workflow as physician schedules and patient visits will be customized to the patients' individual needs.

No longer will every visit be scheduled for 20 minutes. Significantly, physician punctuality improves when patients are more accurately matched to the time and visit type.

For medical office staff, educating patients can exponentially minimize their work demand. Taking an extra 1 to 2 minutes to encourage or coach a patient to use the EAP portal will have significant returns in call volume reduction and patient disgruntlement.

Empowering the patients to utilize their EAP services, patients can self-access the office and assume more ownership of their health care needs. In addition, medical office staff can reserve phone time for outgoing calls as well as in-office patients, instead of office appointment calls.

By allowing patients direct access to the physician schedule, individuals who are able to utilize EAP, will have improved access as these patients self-schedule. Indirectly, individuals who may NOT be using EAP will still benefit as others who can use EAP are now able to self-serve therefore less patients will be calling the office for services that other patients can coordinate themselves.